Planned Maintenance

We call our planned maintenance "smart" service because there is nothing smarter than having your system maintained by our service professionals. It will save on operation costs and help your system run longer.

What does being a Smart Service Plus customer give you?

• Enjoy priority customer status. We put you at the head of the line
• Emergency service without overtime rates
• Never pay a diagnostic charge if your system malfunctions*.
• Lifetime warranty on most HVAC repairs.*
• Receive a 10% discount on all repairs.
• Annual cooling an heating maintenance.

         * See Terms and Conditions for full details

15 Point Cooling Clean and Check

1. Visually inspect complete mechanical system
2. Spot check ductwork condition
3. Monitor complete cooling cycle
4. Measure refrigerant balance(1lb freon is included if needed)
5. Clean condenser coils(does not include removing panels)
6. Clean and adjust blower components in place
7. Tighten all electrical connections
8. Take electrical measurements(volts and amps)
9. Clean condensate drain
10. Measure temperature difference between supply and return air
11. Inspect evaporator coil
12. Clean or replace filters ( by owner)
13. Test cooling safety controls
14. Check thermostat calibration
15. Lubricate all moving parts

15 Point Heating Clean and Check

1. Visually inspect complete mechanical system
2. Spot check ductwork condition
3. Monitor complete heating cycle
4. Clean and adjust blower components in place
5. Tighten alll electrical connections
6. Take electrical measurements (Volts and Amps)
7. Clean the condensate drain
8. Measure the temperature difference between supply and return air 
9. Clean or replace filters(by owner)
10. Check thermostat calibration 
11. Test furnace safety controls
12. Lubricate all moving furnace parts
13. Check for carbon monoxide 
14. Examine heat exchanger for damage or corrosion
15. Clean and adjust ignition and burner assembly 

•  If you act now, you can qualify for a $ 30.00 Rebate* from ONG.
   Go to  ong.com/rebates for more information.

* Rebates may be available to any current or prospective Oklahoma Natural Gas customer. Only qualified natural gas equipment purchased, installed or serviced after 9-14-2011, will be considered for a rebate. ONG encourages each customer to review all program eligibility requirements.

ONG rebate checks will be mailed approximately 6 - 8 weeks after approval, subject to availability of program funds. Completed applications will be reviewed and processed by Oklahoma Natural Gas on a first come, first serve basis until program funds are depleted.